ISO 9000 for Software Quality Systems
نویسنده
چکیده
This paper outlines some key elements of quality system standards ISO 9000 and their application to Information Technology and software development. Emphasis is put on the need for closed feedback loops in the organization which will provide a stable framework for effective quality management. Application of the generic ISO 9000 standards to software development has to take into account the specific characteristics of this process. Additional guidelines are described in ISO 9000-3.
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